Interactive tutorials that reduce support costs
and increase customer success.

390+

Pre-Built Walkthroughs

860,000+

Walkthrough plays

20%

Reduction in Support Tickets

A Few of Our Clients

Go Daddy WPEngine NYU

SIDEKICK is a guided & interactive tutorial platform that allows businesses to: offer self-service support, increase retention rates, and reduce incoming support tickets.

Our professional team can build and maintain your Walkthroughs, so you can get going in no time.
Self Serve Support Icon

Self-serve Support

Reduce churn & onboarding pains with
self-service support

Easy Setup Icon

Easy Setup

Seamless API’s, with no user side installation required.

Pre Built Walkthroughs Icon

Pre-built Walkthroughs

Unlimited access to our professionally built Walkthrough library

Compatibility icon

Compatibility

Sidekick is compatible with all modern web browsers.

Composer Icon

Composer

Full-featured, point and click, Walkthrough builder.

Analytics Icon

Analytics

Gain insights on where users are having trouble built-in analytics.

We care about self-service done right!

  • job-thomas
    Job Thomas
    Education Manager at WooThemes

    It sometimes can be very frustrating to explain to new users how WordPress or WooCommerce works, especially if I cannot physically be there. Using new software – no matter how well designed – is always challenging. With SIDEKICK we can talk our users through the process of setting up shop. It’s a great tool to have expert users in no time.

  • chris
    Chris Lema
    Blogger, Speaker & VP Software Engineering, Emphasys Software

    “SIDEKICK is the fastest and easiest way to use WordPress.”

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