Interactive tutorials that reduce support costs
and increase customer success.
Guide your users to a solution on these great platforms.
Pre-Built Walkthroughs
Walkthrough plays
Reduction in Support Tickets
SIDEKICK is a guided & interactive tutorial platform that allows businesses to: offer self-service support, increase retention rates, and reduce incoming support tickets.
Our professional team can build and maintain your Walkthroughs, so you can get going in no time.
Self-serve Support
Reduce churn & onboarding pains with
self-service support
Easy Setup
Seamless API’s, with no user side installation required.
Pre-built Walkthroughs
Unlimited access to our professionally built Walkthrough library
Compatibility
Sidekick is compatible with all modern web browsers.
Analytics
Gain insights on where users are having trouble built-in analytics.
-
Job Thomas
Education Manager at WooThemes
It sometimes can be very frustrating to explain to new users how WordPress or WooCommerce works, especially if I cannot physically be there. Using new software – no matter how well designed – is always challenging. With SIDEKICK we can talk our users through the process of setting up shop. It’s a great tool to have expert users in no time.
-
Chris Lema
Blogger, Speaker & VP Software Engineering, Emphasys Software
“SIDEKICK is the fastest and easiest way to use WordPress.”