WordPress Walkthroughs that Drive Customer Success

Why Choose SIDEKICK for WordPress?

The current support landscape of videos and forums provide outdated and poorly curated content that leaves users frustrated. SIDEKICKs’ WordPress content is pre-built and constantly updated to provide the best experience for your customers. Your team will see substantial reductions in helpdesk requests, happier customers, and longer user lifetimes.

Take a look at our custom WordPress Walkthroughs

SIDEKICK for WordPress comes with 280+ professionally built Walkthroughs so you can get going in no time.

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188 Walkthroughs

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WordPress Basics

  • Hide SEO columns on the All Posts screen?
  • Editing Images

Posts & Pages

  • Edit a post?
  • Quick edit a post?
  • Delete a post?
  • Create a page?
  • Edit a page?
  • Delete a page?
  • Make a page a child of another page?
  • Create a post?
  • Format text in a post?
  • Importing Content From Another Site
  • Quick edit a page?

Visual Editor

  • Embed an image gallery in a post?

Categories & Tags

  • Create a category?
  • Delete a category?
  • Create a tag?
  • Add/remove tags in a post?
  • Rename a tag?
  • Delete a tag?
  • Rename a category?
  • Add a category to a post?


  • Add a free theme from WordPress.org?
  • Customize the theme I'm using?
  • Delete a theme?
  • Hotspot: Edit Theme Templates
  • Hotspot: Themes Editor
  • Hotspot: Edit Theme Styles
  • Hotspot: Theme Feature Filter
  • Hotspot: Search for Themes
  • Hotspot: Available Themes
  • Hotspot: Current Theme
  • Hotspot: Add New Theme
  • Hotspot: Search Installed Themes
  • Hotspot: Theme Count
  • What are Themes?
  • Install a theme to my site?
  • Hotspot: Theme Directory Sections
  • Hotspot: Theme Select Menu
  • Delete a theme?
  • Activate a theme?
  • Install a theme to my site?
  • Upload a theme?
  • Hotspot: Search Installed Themes
  • Install a theme to my site?
  • Hotspot: Search for Themes
  • Hotspot: Upload a Theme
  • Hotspot: Theme Directory Sections
  • Hotspot: Theme Feature Filter
  • Hotspot: Active Theme
  • Hotspot: Available Themes
  • Hotspot: Theme Directory Sections
  • Change my active theme?
  • Hotspot: Search Installed Themes
  • Hotspot: Search for Themes

Website Settings

  • Change my site title?
  • Change the site tagline?
  • Set the default email address?
  • Set the default timezone?
  • Change the permalinks?
  • Change date formatting?
  • Hotspot: Timezone
  • Hotspot: Set new default user role
  • Hotspot: E-Mail Address
  • Hotspot: Site Title
  • Hotspot: Default Post Category
  • Hotspot: Date Format
  • Hotspot: Site Address
  • Hotspot: Tagline
  • Hotspot: Time Format
  • Hotspot: Formatting
  • Hotspot: Membership
  • Hotspot: Week Starts On
  • Overview: General Settings
  • Change the default post format?
  • Change the default post category?
  • Media Settings
  • Hotspot: WordPress Address
  • Hotspot: Show in Feed
  • Hotspot: Front Page Displays
  • Hotspot: Blog Pages Show At Most
  • Hotspot: Search Engine Visibility
  • Hotspot: Syndication Feeds
  • Hotspot: Default Post Format
  • Hotspot: Update Services
  • Hide the site from search engines?
  • Change the permalink settings?
  • Change the site title?
  • Change the site tagline?
  • General Settings
  • Reading Settings
  • Discussion Settings
  • Enable user registration?
  • Change the number of posts shown on a page?
  • Change my site's front page?
  • Change the default post category?
  • Hotspot: Site Language


  • Set a default user role?
  • Change the default user role?
  • Add a new user?
  • Change a user's role?
  • Managing Users
  • Editing Your Profile
  • Change a user's account information?

Media Library

  • Add media from my computer?
  • Hotspot: Media Library > Add New
  • Hotspot: Shortcut Links
  • Hotspot: Filter Dates
  • Hotspot: Search Media
  • Hotspot: File Column
  • Hotspot: Author Column
  • Hotspot: Uploaded Column
  • Hotspot: Date Column
  • Hotspot: Comments Column
  • Delete files in the Media Library?
  • Edit media?
  • Hotspot: Media Library Bulk Actions
  • Upload a file to the media library?
  • What is the Media Library?
  • What is the Media Library?
  • Using the Media Library
  • Hotspot: Add Multiple Files to the Media Library
  • Hotspot: Filter Media Types in Grid View
  • Bulk Actions in Grid View
  • Hotspot: Add Files with the Browser Uploader
  • Delete a file in the Media Library?
  • Find the direct link to a media file?
  • Edit files in the Media Library?


  • Turn off comments sitewide?
  • What are Comments?
  • Moderate a single comment?
  • Blacklist comments?
  • Identifying Spam Comments


  • Create a menu?
  • What are Custom Menus?
  • Assign a menu to a theme location?
  • Add a description to a menu item?
  • Make menu items open in a new tab/window?
  • Delete a menu?
  • Hotspot: Edit Menus Tab
  • Hotspot: Create a New Menu
  • Hotspot: Menu Screen Options
  • Hotspot: Manage Locations Tab
  • Hotspot: Select a Menu
  • Hotspot: Menu Name
  • Hotspot: Choose a Link
  • Hotspot: Side Menu
  • Hotspot: Choosing Pages
  • Hotspot: Delete Menu
  • Hotspot: Menu Settings
  • Hotspot: Menu Structure
  • Hotspot: Save Menu
  • Add a CSS class to a menu item?
  • Add a page to a menu?
  • Add a link to a menu?
  • Add a post to a menu?
  • Add a tag to a menu?
  • Add a category to a menu?
  • Add a category to a menu?


  • Add a widget?
  • Hotspot: Available Widgets
  • Hotspot: Archives
  • Hotspot: Pages
  • Hotspot: Meta
  • Hotspot: Calendar
  • Hotspot: Categories
  • Hotspot: Inactive Widgets
  • Overview of the Widgets Screen
  • Delete a widget?
  • Hotspot: Recent Comments
  • Hotspot: Custom Menu
  • Hotspot: Tag Cloud
  • Hotspot: Text
  • Hotspot: Widget Areas
  • Hotspot: Recent Posts
  • Hotspot: Search
  • Hotspot: RSS
  • Add code in a widget?
  • Add a custom menu widget?


  • Upload a plugin?
  • Activate a plugin?
  • Deactivate a plugin?
  • Delete a Plugin
  • Managing Plugins in WordPress
  • Managing Plugins in WordPress
  • Hotspot: Plugin Directory Sections
  • Find & install a free plugin?
  • Hotspot: Plugin Directory Sections
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Self-serve Support

Reduce churn & onboarding pains with self-service support

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Easy Setup

Seamless API’s, with no user side installation required.

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Pre-built Walkthroughs

Unlimited access to professionally built Walkthroughs

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Sidekick is compatible with all modern web browsers.

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Get insight on users with our indepth analytics.

  • 280+
  • Pre-Built WordPress Walkthroughs

  • 670,000+
  • Walkthrough plays to date

  • 20%
  • Average Ticket Reduction

We care about self-service done right

  • Job Thomas
    Education Manager at WooThemes

    It sometimes can be very frustrating to explain to new users how WordPress or WooCommerce works, especially if I cannot physically be there. Using new software – no matter how well designed – is always challenging. With SIDEKICK we can talk our users through the process of setting up shop. It’s a great tool to have expert users in no time.

  • Chris Lema
    Blogger, Speaker & VP Software Engineering, Emphasys Software

    “SIDEKICK is the fastest and easiest way to use WordPress.”